Assistant Store Manager

Cellcom; Marinette (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

A retail chain is seeking an Assistant Store Manager to support operations and drive sales in Marinette, Wisconsin. The role involves managing staff, training new hires, and ensuring excellent customer service. Ideal candidates will possess strong leadership skills, retail experience, and the ability to work evenings and weekends as needed.

Qualifications

• At least two years of sales leadership experience in a goal-driven environment.
• Proficiency in communication and interpersonal skills.
• Valid driver's license required.

Responsibilities

• Assist Store Manager in managing retail stores and operations.
• Ensure staff is properly trained and meet sales goals.
• Execute customer service delivery process accurately.

Skills

Leadership

Sales

Organizational skills

Communication

Conflict resolution

Education

High school education or equivalent

Job description

Overview

The Assistant Store Manager supports the Store Manager in driving sales and delivering excellent customer experiences, overseeing staff, sales activity, and overall store operations. They assist in hiring and training employees, ensuring they are properly coached to meet sales targets and provide exceptional service. Responsibilities include executing customer service processes, monitoring sales presentations, managing staffing schedules, maintaining store appearance, handling customer issues, managing inventory, and participating in marketing efforts to increase store traffic. The role requires strong leadership, sales, and organizational skills, with a willingness to work evenings and weekends as needed.

Responsibilities

• Assist Store Manager in managing one or more retail stores, including staff, sales activity, customer relations, and overall operations.
• Meet established sales and retention goals for all products, conduct interviews, and make hiring decisions.
• Ensure staff is properly trained by enrolling new hires in training classes, providing on-the-job training, and tracking training attendance.
• Execute the customer service delivery process accurately and efficiently, consistently displaying a positive attitude and professional image, while also observing sales presentations, providing coaching for improvement, and developing staffing schedules to meet store traffic demands.
• Employees may be required to assist at different retail locations in addition to their usual work location.
• Other duties as assigned

Requirements

• High school education or equivalent is required, with at least two years of sales leadership experience in a goal-driven environment.
• Completion of the Retail Leadership Academy if lacking managerial experience (for internal applicants)
• Proficiency in communication, interpersonal, and managerial skills, including conflict resolution, coaching, and delegation.
• Strong organizational abilities, decision-making skills, and familiarity with basic computer operations.
• Valid driver's license is required, with the ability to work independently and maintain store operations effectively.

Individuals with a strong background in retail sales leadership, excellent communication and organizational skills, and the ability to effectively motivate and develop a team would excel in the role of Assistant Store Manager.