Assistant Store Manager

Ontario Trillium Foundation; Houston (TX); On-site; USD 37,000 - 52,000; Full time

Job summary

Crumbl Cookies in Houston, Texas is seeking an Assistant Store Manager to enhance the team. In this role, you'll oversee all store operations, ensuring high cookie quality, exceptional customer service, and a clean environment. You'll help with hiring, training, and coaching staff to provide the best service possible. If you're passionate about leadership in a fun, fast-paced environment, apply today and help create memorable cookie experiences for our customers!

Qualifications

• Experience in managing operations in a retail or food service environment.
• Strong leadership and employee coaching skills.
• Ability to provide excellent customer service.

Responsibilities

• Manage all aspects of store business operations.
• Ensure cookie quality, customer service, and cleanliness.
• Assist with hiring and training of employees.

Job description

Are you looking for a SWEET career? Crumbl Cookies is looking to hire an Assistant Store Manager to join our team!

Responsibilities

• Successfully managing all aspects of store business operations.
• Ensuring the 3 C's of Crumbl are met: Cookie Quality, Customer Service, and Cleanliness
• Ensuring we never run out of cookies; cookies are dressed and prepared properly, and that every customer leaves the store with a big smile!
• Assisting with ordering ingredients and other supplies for the store.
• Assisting store manager in maintaining and creating weekly schedule.
• Maintaining Crumbl knowledge of all store positions and filling in as needed
• Assisting store manager with hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
• Helping to resolve conflicts and/or complaints from customers and employees
• Monitoring store activity and ensuring it is properly provisioned and staffed
• Analyzing information and processing and developing more effective or efficient techniques and strategies
• Establishing and achieving business and profit objectives
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive
• Ensuring staff members follow company policies and procedures
• Other duties to ensure the overall health and success of the business

Come Grow with Us!