Assistant Store Manager

NAPA Auto Parts; City of Rochester (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager to lead a team and enhance customer service in a fast-paced environment. This role offers a chance to maximize store growth and profitability while supporting a positive company culture and career development opportunities. Excellent benefits and a competitive pay rate of $19.00/hour are included.

Benefits

Excellent health benefits

401K

Opportunities for career growth

Stable, Fortune 200 company culture

Qualifications

• Experience in the automotive aftermarket or willingness to learn.
• Ability to lift 60 lbs when necessary.
• Knowledge of inventory management systems.

Responsibilities

• Create a superior customer service experience to maximize sales.
• Lead a successful team and manage store operations.
• Implement operational and marketing programs.

Skills

Customer care

Team leadership

Inventory management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

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Job Description

Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA become the market's dominant parts supplier. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with your teammates to drive store initiatives.
• Care about people and profit.
• Enjoy learning and growing your career with endless opportunities.

A Day In The Life

• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment.
• Manage sales, profits, and customer service.
• Build, coach, and engage the team to deliver excellent customer care and results.
• Handle inventory, assets, safety, and operational issues.
• Maintain cleanliness and readiness of all store areas.
• Implement operational and marketing programs, aiming for continuous process improvement.
• Grow customer relationships and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred.
• Experience or willingness to learn about the automotive aftermarket or DIY culture.
• Passion for customer care and building long-term relationships.
• Ability to work in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift 60 lbs when necessary.

Preferred Skills

• Background or passion for automotive, heavy equipment, farm, marine, or dealership industries.
• Experience in retail, auto body, auction, or fast-food management.
• Customer-centric attitude.
• ASE Certifications and NAPA Know How are a plus.

Why NAPA?

• Excellent health benefits and 401K.
• Pay rate of $19.00/hour.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for career growth and ongoing development.

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GPC is an equal opportunity employer, committed to diversity and inclusion.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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