Assistant Store Manager

Suitsupply; Charlotte (NC); On-site; USD 30,307 - 45,460; Full time

Benefits offered by this job

Clothing allowance

Generous employee discount

Top-of-the-line training program

Career-building opportunities

Opportunity to travel to other stores

Job summary

Suitsupply is seeking an Assistant Store Manager for its new store opening at SouthPark Mall in Charlotte, North Carolina. You will support the Store Manager in achieving sales targets, lead a professional team, and ensure top-notch customer service.

The ideal candidate has experience in management or service roles, strong leadership skills, and is committed to excellence in customer experience. This role offers competitive pay and opportunities for career growth within one of the fastest-growing fashion companies.

Qualifications

• Experience in management, sales, hospitality, and/or service is preferred.
• Must possess exceptional customer service and clienteling skills.
• Strong leadership capabilities with the ability to coach and motivate the team.

Responsibilities

• Support Store Manager in achieving sales and service targets.
• Lead and develop the store team to reach company goals.
• Ensure that merchandise is displayed attractively according to guidelines.

Skills

Customer service/clienteling skills

Leadership skills

Communication skills

Job description

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike

What you will do:

• Support Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary and monthly incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Salary Band: $22 - $33/hourly

Please note, this position is for our New Store Opening at SouthPark Mall.