Assistant Store Manager

Suitsupply; Chicago (IL); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Competitive salary

Monthly incentives

Clothing allowance

Employee discount

Career growth opportunities

Job summary

Suitsupply is looking for an Assistant Store Manager in Chicago, Illinois. In this role, you will support the Store Manager to achieve sales and service targets, ensuring an excellent experience for customers and team members.

Key responsibilities include leading and developing the store team, setting objectives, and maintaining high standards of customer service. Ideal candidates will have leadership experience and strong communication skills.

Enjoy competitive salary, incentives, and growth opportunities in a dynamic fashion company.

Qualifications

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills.
• Strong ability to coach and motivate teams.

Responsibilities

• Support Store Manager in achieving sales and service targets.
• Establish team objectives and ensure professional conduct.
• Ensure merchandise is displayed attractively according to guidelines.

Skills

Management experience

Customer service skills

Leadership skills

Professional communication

Job description

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do

• Support Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get

• Competitive salary and monthly incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Salary Band $24-$28/hourly