Assistant Store Manager

Suitsupply; Boston (MA); On-site; USD 38,572 - 48,216; Full time

Benefits offered by this job

Competitive salary

Lucrative commission structure

Clothing allowance

Generous employee discount

Career advancement opportunities

Travel opportunities

Job summary

Suitsupply is seeking an Assistant Store Manager in Boston, Massachusetts. This role involves supporting the Store Manager to enhance sales, develop a professional store team, and ensure the highest level of customer service.

Key responsibilities include collaborating with teams, aligning with HR on policies, and achieving store objectives. The role offers a competitive hourly salary of $28-$35, along with a commission structure, training program, clothing allowance, and generous discounts.

Qualifications

• Proven management, sales, hospitality or service experience.
• Ability to coach and motivate a team.
• Willing to work on a flexible schedule, including nights and weekends.

Responsibilities

• Support the Store Manager to develop the store team and achieve company goals.
• Ensure excellent customer service and proper merchandise display.
• Collaborate with training teams and human resources.

Skills

Management experience

Exceptional customer service

Strong leadership skills

Professional communication skills

Flexible work schedule

Job description

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Support Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary between $28 - $35 hourly for a full-time contract, plus a lucrative commission structure.
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad