Assistant Store Leader - Hands-On Training & Growth

Shoe Carnival, Inc.; Irving (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Shoe Carnival, Inc. in Irving, TX is seeking an Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

You will support the General Manager in achieving sales goals, train and guide associates on standards, and ensure excellent customer service. The position offers hands-on leadership training and opportunities for growth.

Qualifications

• Minimum 2 years in retail or customer service
• Previous supervisory experience is a plus
• Must be able to obtain Key Carrier Certification within 60 days
• Flexible availability including nights, weekends, and holidays
• Must be at least 18 years old due to keyholder responsibilities

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Leadership

Customer service

Communication

Teamwork

Problem-solving

Job description

Shoe Carnival, Inc. in Irving, TX is seeking an Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

You will support the General Manager in achieving sales goals, train and guide associates on standards, and ensure excellent customer service. The position offers hands-on leadership training and opportunities for growth.