Store Team Lead & Keyholder – Customer-Focused Growth

Shoe Carnival, Inc.; Baytown (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Daily pay

Job summary

Shoe Carnival, Inc. in Baytown, TX is seeking an Assistant Store Manager to help oversee daily store operations and support the team. As a key holder, you’ll lead by example and foster a fun, customer-first environment in a full-time role.

You will open/close the store, support the GM in hitting sales goals, and train associates on standards. A strong customer service mindset and reliable leadership are essential.

Qualifications

• Strong communication and leadership skills.
• Great customer service and a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication

Leadership

Customer service

Job description

Shoe Carnival, Inc. in Baytown, TX is seeking an Assistant Store Manager to help oversee daily store operations and support the team. As a key holder, you’ll lead by example and foster a fun, customer-first environment in a full-time role.

You will open/close the store, support the GM in hitting sales goals, and train associates on standards. A strong customer service mindset and reliable leadership are essential.