Store Leadership: Assistant Manager (Hands-on Training)

Shoe Carnival, Inc.; Rossford (OH); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Shoe Carnival is looking for an Assistant Store Manager in Ohio to help oversee daily store operations, support the General Manager, and lead a customer-first team.

As a full-time key holder, you will open/close the store, coach associates, merchandise the storefront, and ensure loss prevention while delivering great service and sales results.

You'll develop leadership skills and gain hands-on experience for future retail management roles in a fast-paced environment.

Qualifications

• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must complete Key Carrier Certification within 60 days
• Flexible availability including nights, weekends, and holidays
• Applicants must be at least 18 years old due to keyholder responsibilities

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Leadership

Communication

Customer Service

Retail experience

Job description

Shoe Carnival is looking for an Assistant Store Manager in Ohio to help oversee daily store operations, support the General Manager, and lead a customer-first team.

As a full-time key holder, you will open/close the store, coach associates, merchandise the storefront, and ensure loss prevention while delivering great service and sales results.

You'll develop leadership skills and gain hands-on experience for future retail management roles in a fast-paced environment.