Retail Store Leader — Hands-On Leadership & Growth

Shoe Carnival, Inc.; Indianapolis (IN); On-site; USD 40,000 - 50,000; Full time

Job summary

Shoe Carnival, Inc. is seeking an energetic Assistant Store Manager in Indianapolis to help oversee daily store operations and support the team. In this full-time role, you will act as a key holder, lead by example, and contribute to a fun, customer-first store environment.

You will open/close, assist with sales goals, train associates, manage cash, and ensure visual presentation and loss prevention procedures are followed. Growth through hands-on leadership is offered.

Qualifications

• Strong communication and leadership skills.
• Great customer service and a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Communication

Customer service

Training

Retail experience

Supervisory experience

Job description

Shoe Carnival, Inc. is seeking an energetic Assistant Store Manager in Indianapolis to help oversee daily store operations and support the team. In this full-time role, you will act as a key holder, lead by example, and contribute to a fun, customer-first store environment.

You will open/close, assist with sales goals, train associates, manage cash, and ensure visual presentation and loss prevention procedures are followed. Growth through hands-on leadership is offered.