Assistant Store Manager - Lead Team & Customer Experience

Shoe Carnival, Inc.; Angola (IN); Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Daily pay

Job summary

Shoe Carnival is seeking an Assistant Store Manager to oversee daily store operations. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

You will open/close the store, support the General Manager in hitting sales goals, train associates, and ensure proper cash handling and loss prevention. Retail leadership opportunity with hands-on training.

Qualifications

• 2+ years of retail or customer service experience.
• Supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Retail experience

Key Carrier Certification

Job description

Shoe Carnival is seeking an Assistant Store Manager to oversee daily store operations. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

You will open/close the store, support the General Manager in hitting sales goals, train associates, and ensure proper cash handling and loss prevention. Retail leadership opportunity with hands-on training.