Assistant Store Director – Luxury Retail Leader

Ralph Lauren; Beverly Hills (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Ralph Lauren Corporation in Beverly Hills seeks an experienced Retail Manager to lead a luxury store team, drive sales, and deliver exceptional customer service while upholding the Polo Ralph Lauren brand standards. You will coach staff, manage budgets, collaborate with senior management on promotions, and recruit talent to sustain a high‑taste environment that reinforces the brand’s lifestyle philosophy.

This role offers the opportunity to shape guest experiences and mentor talent within a

Qualifications

• 3–5 years of retail management experience in luxury retail.
• Ability to project taste and sophistication aligned with Polo’s lifestyle philosophy.
• Strong negotiation, teamwork, motivation and staff development skills.
• Strong verbal and written communication skills.
• Strong interpersonal skills.

Responsibilities

• Responsible for sales and profit performance in assigned store or department.
• Ensure that sales and margin goals are met. Work with General Manager/Department Manager to develop operating budgets and monitor performance.
• Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance.
• Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customers’ expectations.
• Coach and mentor staff to implement initiatives that support exceptional customer service standards.
• Provide continual feedback to Buyers and Planners to identify items and merchandise classifications of high sales and profit potential.
• Responsible for the execution of visual presentation initiatives that support merchandise presentation and maintenance of an in-store environment, consistent with Polo Ralph Lauren’s desired image and character.
• Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
• Responsible for the recruitment, supervision, and development of staff. Actively recruit and succession plan for current and future positions for department.
• Creates programs to motivate personnel to build unit sales and volume of transactions.
• Work with the Senior Management to direct the execution of Polo Ralph Lauren’s promotional strategies and programs, assuring that they support sales, marketing and profit objectives at point of sales and in the external marketplace.

Skills

Retail management

Luxury retail

Customer service

Negotiation

Staff development

Communication skills

Job description

Ralph Lauren Corporation in Beverly Hills seeks an experienced Retail Manager to lead a luxury store team, drive sales, and deliver exceptional customer service while upholding the Polo Ralph Lauren brand standards. You will coach staff, manage budgets, collaborate with senior management on promotions, and recruit talent to sustain a high‑taste environment that reinforces the brand’s lifestyle philosophy.

This role offers the opportunity to shape guest experiences and mentor talent within a