Luxury Store Lead: Drive Sales & Service

BoF Careers; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Ralph Lauren Corporation is seeking an experienced Retail Manager to ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for their store in New York.

The role requires 3-5 years of luxury retail management, strong interpersonal skills, and an ability to lead staff, guide teams toward goals, and uphold Polo Ralph Lauren's premium image and customer service standards.

Qualifications

• 3-5 years of Retail Management Experience, preferably within the luxury retail market.
• Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication.
• Ability to guide individuals toward goal achievement using negotiation, teamwork, .
• Strong interpersonal skills.

Responsibilities

• Responsible for sales and profit performance in assigned department.
• Ensure that sales and margin goals are met. Work with customer's expectations.
• Coach and mentor staff to implement initiatives that support exceptional customer service standards.
• Provide continual feedback to Buyers and Planners to identify items and merchandise classifications of high sales and profit potential.
• Responsible for the execution of visual presentation initiatives that support merchandise presentation and maintenance of an in-store environment, consistent with Polo Ralph Lauren's desired image and character.
• Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
• Responsible for the recruitment, supervision, and development of staff. Actively recruit and succession plans for current and future positions for market place.

Education

College Degree or equivalent experience

Job description

Ralph Lauren Corporation is seeking an experienced Retail Manager to ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for their store in New York.

The role requires 3-5 years of luxury retail management, strong interpersonal skills, and an ability to lead staff, guide teams toward goals, and uphold Polo Ralph Lauren's premium image and customer service standards.