Assistant Steward

Dreamscape Flamingo Road Management LLC; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Dreamscape Flamingo Road Management LLC seeks an Assistant Steward to oversee day-to-day Food & Beverage operations at the Rio Las Vegas Hotel & Casino, directing the Stewarding team across multiple outlets to ensure guest satisfaction and compliance with safety standards.

You will manage inventory, support Convention/C catering/banquet setup, train on chemical safety, and drive operational efficiency while maintaining a focus on guest service and relationship building with Dreamscape-Rio Las

Qualifications

• Requires minimum three years of progressive hospitality operations experience.
• Must be able to work nights, weekends and holidays as business demands.
• Strong organizational, analytical, and communication skills.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• High attention to detail and proactive problem-solving abilities.

Responsibilities

• Oversee the Stewarding team and provide day-to-day supervision in multiple outlets.
• Assist with inventory of OS&E, CG&S, FF&E and smallware by outlet.
• Support Convention, Catering and Banquet setup needs.
• Ensure safe chemical usage and proper cleaning procedures across outlets.
• Maintain cleanliness standards and oversee cleaning schedules.
• Provide exceptional guest service and build strong customer relationships for Dreamscape-Rio Las Vegas.
• Communicate operational opportunities to Food & Beverage leadership and drive inventory control and financial performance.

Skills

Organizational skills

Analytical thinker

Excellent written and oral comms

Solution-driven

Detail oriented

Ability to work nights/weekends/hols

Prioritization

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

WHAT YOU’LL DO

The Assistant Steward is responsible for the oversight and day to day operations within Food & Beverage for Dreamscape’s new Rio Las Vegas Hotel & Casino. This position will directly manage and provide oversight to the Supervisor and hourly Stewarding team members in multiple outlets.

ROLE EXPECTATIONS

Responsibilities include, but are not limited to, the following:

• Assist with a detailed and running inventory of OS&E, CG&S, FF&E and smallware by outlet.
• Provide support for Convention, Catering and Banquet set up needs.
• Oversee and train for proper cleaning chemical use and safety throughout all Food and Beverage outlets.
• Oversee completion of cleaning schedules and outlet cleaning assignments to maintain cleanliness standards.
• Provide guidance for proper chemical usage and cleaning procedures in all outlets.
• Maintain exceptional customer service at every interaction.
• Build and maintain strong customer relationships on behalf of Dreamscape-Rio Las Vegas.
• Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces.
• Uphold policies and procedures in areas of oversight to ensure elevated guest service standards.
• Assess and communicate operational opportunities with Food and Beverage leadership.
• Ensure proper ordering and inventory in all areas of oversight.
• Engage in the financial performance and analytic metrics in all areas of oversight.
• Perform other reasonable duties and responsibilities as assigned.

SUPERVISORY RESPONSIBILITIES

This position works directly with the operational teams and oversee the Supervisor and hourly team members.

REQUIREMENTS

• Minimum three years of progressive hospitality operations experience.
• Ability to work nights and weekends and holidays as business demands.
• Organizational skills, solution-driven, analytical thinker.
• Experience with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc.
• Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization.
• Proactive with an attention to detail.
• Able to set priorities, work schedules, and meet department deadlines.
• High School Diploma or GED (required)
• At least 21 years of age.

PREFERRED

• Experience leading large teams, both in a bargaining and non-bargaining environment.
• Technical knowledge of Food and Beverage management systems (Kronos, Stratton Warren, Workday), technical knowledge of data analytics systems.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL REQUIREMENTS

• Must be able to work under time constraints and within established deadlines.
• Must regularly lift and/move up to 10 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORKING CONDITIONS

Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Join our team at Rio Las Vegas, where innovation and unparalleled hospitality create a dynamic workplace. We go beyond the expected to offer unique and unforgettable experiences to every guest. As a member of our talented team, you'll be part of an unmatched story of service and passion, where every endeavor is a pursuit to redefine hospitality in the heart of Las Vegas. Join us as we transform this iconic property and its bright future.