Assistant Banquet Manager

Rio Hotel & Casino Las Vegas; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

Rio Las Vegas seeks a Catering & Banquets Assistant Manager to oversee daily catering and banquet operations. You will direct the Assistant Catering & Banquet management team and hourly staff, ensuring events run on time, guests are delighted, and safety standards are upheld.

Qualifications include 5+ years in catering/banquet operations, strong leadership, and proficiency in MS Office. This role requires flexibility for nights, weekends, and holidays at Rio Las Vegas.

Qualifications

• Minimum five years of progressive Catering & Banquet operations experience
• Experience leading large teams, both in bargaining and non-bargaining environments
• Ability to work nights, weekends and holidays as needed
• Strong organizational, analytical and detail-oriented skills
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent written and oral communication skills
• Proactive with priorities and deadlines
• Must be 21 years of age or older
• High School Diploma or GED required
• Licensing/permits as required

Responsibilities

• Oversee day-to-day Catering & Banquets operations for Rio Las Vegas
• Directly manage Assistant Catering & Banquet management team and hourly staff
• Billing and processing event payments
• Ensure events meet timelines and guest expectations
• Maintain exceptional guest service
• Build and maintain customer relationships for Rio Las Vegas
• Uphold safety and sanitation standards across F&B spaces
• Communicate market trends and property events to the team
• Assess operational opportunities with F&B leadership
• Oversee inventory and purchasing in all areas of oversight
• Engage in financial performance and analytics metrics
• Schedule hourly team members and provide daily plans for Banquet Servers and Bartenders
• Perform other duties as assigned
• Coordinate with departments to ensure smooth events

Skills

Team leadership

Catering & Banquets operations

Customer service

Scheduling

Budgeting & financial metrics

Microsoft Office

Communication

Data analytics basics

Education

High School Diploma or GED

Tools

InfoGenesis

Kronos

Workday

Daylight

Job description

What You’ll Do

The Catering & Banquets Assistant Manager is responsible for the oversight and day to day operations within Catering & Banquets for Rio Las Vegas Hotel & Casino. This position will directly manage and provide oversight to the Assistant Catering & Banquet management team and multiple classifications of hourly team members.

What You’ll Do

The Catering & Banquets Assistant Manager is responsible for the oversight and day to day operations within Catering & Banquets for Rio Las Vegas Hotel & Casino. This position will directly manage and provide oversight to the Assistant Catering & Banquet management team and multiple classifications of hourly team members.

ROLE EXPECTATIONS

Responsibilities Include, But Are Not Limited, To The Following

• Billing and processing of payments for events in a timely manner
• Ensure that events are executed within the established timelines and to guest expectations.
• Maintain exceptional customer service at every interaction.
• Build and maintain strong customer relationships on behalf of Dreamscape-Rio Las Vegas.
• Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces.
• Uphold policies and procedures in areas of oversight to ensure elevated guest service standards.
• Understand and communicate market trends and property-wide events with the team.
• Assess and communicate operational opportunities with Food and Beverage leadership.
• Ensure proper ordering and inventory in all areas of oversight.
• Engage in the financial performance and analytic metrics in all areas of oversight.
• Perform other reasonable duties and responsibilities as assigned.
• Scheduling of hourly Team Members.
• Provide a daily game plan to Banquet Servers and Bartenders

Supervisory Responsibilities

This position works directly with the operational teams and oversee the hourly team members.

Requirements

• Minimum five years of progressive Catering & Banquet operations experience.
• Experience leading large teams, both in a bargaining and non-bargaining environment.
• Ability to work nights and weekends and holidays as business demands.
• Strong organizational skills, solution-driven, analytical thinker.
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc.
• Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization.
• Proactive with an attention to details.
• Able to set priorities, work schedules, and meet department deadlines.
• High School Diploma or GED (required)
• At least 21 years of age.

Preferred

• Technical knowledge of Food and Beverage management systems (InfoGenesis, Kronos, Stratton Warren, Workday, Daylight), technical knowledge of data analytics systems.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Must be able to qualify for licenses and permits required by federal, state and local regulations.

Physical Requirements

• Must be able to work under time constraints and within established deadlines.
• Must regularly lift and/move up to 25 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORKING CONDITIONS

• Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke.

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.