Assistant Spa Manager: Growth & Client Sales Leader

Hand & Stone - 2500 Grant Ave - Philadelphia, PA; Cherry Hill Township (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales focused Assistant Spa Manager to drive spa operations. The role emphasizes client interactions, wellness industry knowledge, and expanding sales experience with a dynamic team.

This position requires leadership in a fast-paced spa environment, coaching a sales team, and delivering exceptional customer service while promoting health and wellness through our services.

Qualifications

• Growth-focused leadership experience in a service environment.
• Proven ability to convert members and provide exceptional customer service.
• Passion for health and wellness and ability to educate clients on services.
• Experience with payroll, scheduling, inventory, and sales reporting.
• Ability to drive results across varied business hours, including evenings and weekends.

Responsibilities

• Run the spa front desk and oversee daily operations.
• Train sales associates and collaborate with spa managers to build a client- and team-focused culture.
• Lead by example in member conversations and sales solutions.
• Educate members on massage, facials, upgrades, products, and memberships.
• Handle payroll, scheduling, inventory management, and sales reporting.

Skills

Leadership

Sales & upselling

Customer service

Team coaching

Payroll & scheduling

Inventory management

Sales reporting

Communication

Job description

Hand and Stone Massage and Facial Spa is seeking a sales focused Assistant Spa Manager to drive spa operations. The role emphasizes client interactions, wellness industry knowledge, and expanding sales experience with a dynamic team.

This position requires leadership in a fast-paced spa environment, coaching a sales team, and delivering exceptional customer service while promoting health and wellness through our services.