Assistant Spa Manager | Lead Growth and Guest Experience

Hand & Stone Franchise Corp; New City (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Training & development

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Job summary

Hand & Stone Franchise Corp in New City, NY, is seeking an energetic Assistant Spa Manager to oversee daily spa operations, drive sales, and lead a diverse team to deliver outstanding client service. The role emphasizes coaching staff, coordinating scheduling, and maintaining facility standards in a fast-paced wellness environment.

Ideal candidates have at least 2 years in sales and customer service, strong organizational skills, and a proactive, self-starting attitude to contribute to

Qualifications

• Minimum of 2 years of sales and customer service experience.
• Strong leadership and interpersonal skills.

Responsibilities

• Support the day-to-day operations of the spa.
• Lead, coach and support the sales associates and service providers.
• Ensure exceptional client service and smooth daily workflows.
• Manage inventory, supplies, and facility standards.
• Assist with scheduling, staffing, and training.
• Resolve client concerns professionally and efficiently.
• Help maintain compliance with company policies and procedures.

Skills

Sales

Customer Service

Leadership

Staff Coaching

Job description

Hand & Stone Franchise Corp in New City, NY, is seeking an energetic Assistant Spa Manager to oversee daily spa operations, drive sales, and lead a diverse team to deliver outstanding client service. The role emphasizes coaching staff, coordinating scheduling, and maintaining facility standards in a fast-paced wellness environment.

Ideal candidates have at least 2 years in sales and customer service, strong organizational skills, and a proactive, self-starting attitude to contribute to