Assistant Spa Manager — Growth, Leadership & Perks

Hand & Stone - New City and Monroe; New City (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Training & development

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Job summary

Hand & Stone - New City and Monroe is seeking an energetic Assistant Spa Manager to help run the New City spa in Rockland County. The role focuses on sales, service quality, and staff leadership to maximize guest satisfaction. You should have at least 2 years of sales and customer service experience.

We offer training, benefits, and a performance-based bonus structure. The position emphasizes coaching, scheduling, inventory control, and collaboration with a diverse team to ensure smooth daily

Qualifications

• Minimum of 2 years of sales and customer service experience.
• Ability to lead a diverse staff and coordinate daily operations.
• Strong communication and organizational skills.

Responsibilities

• Support the day-to-day operations of the spa.
• Lead, coach and support the sales associates and service providers.
• Ensure exceptional client service and smooth daily workflows.
• Manage inventory, supplies, and facility standards.
• Assist with scheduling, staffing, and training.
• Resolve client concerns professionally and efficiently.
• Help maintain compliance with company policies and procedures.

Skills

Sales & customer service

Leadership

Staff management

Communication

Organization

Interpersonal skills

Tools

Inventory management

Job description

Hand & Stone - New City and Monroe is seeking an energetic Assistant Spa Manager to help run the New City spa in Rockland County. The role focuses on sales, service quality, and staff leadership to maximize guest satisfaction. You should have at least 2 years of sales and customer service experience.

We offer training, benefits, and a performance-based bonus structure. The position emphasizes coaching, scheduling, inventory control, and collaboration with a diverse team to ensure smooth daily