Assistant Spa Manager — Lead & Elevate Guest Experience

Hand & Stone Franchise Corp; Washington (District of Columbia); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Training & development

Wellness resources

Bonus based on performance

Employee discounts on spa services

Career advancement opportunities

Job summary

Hand & Stone Franchise Corp in Washington, D.C. is looking for an Assistant Spa Manager to support daily operations and ensure an exceptional experience for clients and staff. This role involves coaching a front desk team and leading by example.

Ideal candidates have previous leadership experience, strong communication skills, and a passion for sales. The position offers flexible scheduling, training and development opportunities, and a supportive team culture.

Qualifications

• Previous leadership, supervisory, or management experience preferred.
• Sales-minded with the ability to motivate others to achieve membership goals.

Responsibilities

• Support the day‑to‑day operations of the spa.
• Lead by example to deliver an exceptional client experience.
• Coach, motivate, and oversee the front desk team.
• Resolve client concerns with professionalism and care.

Skills

Leadership experience

Strong communication skills

Sales-minded

Problem-solving skills

Ability to multitask

Job description

Hand & Stone Franchise Corp in Washington, D.C. is looking for an Assistant Spa Manager to support daily operations and ensure an exceptional experience for clients and staff. This role involves coaching a front desk team and leading by example.

Ideal candidates have previous leadership experience, strong communication skills, and a passion for sales. The position offers flexible scheduling, training and development opportunities, and a supportive team culture.