Assistant Spa Manager - Lead Front Desk & Drive Growth

Hand & Stone - 1312 E Ontario Ave - Corona, CA; Wildomar (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and growth.

The role involves leading the front desk, coaching the sales team, educating clients about services and memberships, and partnering with managers to create a client- and results-driven culture. Flexibility to work varied hours including evenings and weekends is expected.

Qualifications

• Leadership focused on growth and frontline spa operations.
• Grows member conversion and delivers customer service excellence.
• Educates clients on health benefits of massages and facials.
• Handles administrative tasks such as scheduling and payroll.
• Drives results with flexible hours including evenings/weekends.

Responsibilities

• Run the spa front desk and supervise sales staff.
• Train sales associates and collaborate with spa managers.
• Coach and motivate the sales team to achieve targets.
• Educate members on services, upgrades, products, and memberships.
• Manage inventory and payroll-related tasks.

Skills

Growth Focused Leadership

Member Conversion and Customer Service

Promote Health and Wellness

Multi-Tasking Expertise

Passion to Drive Results

Job description

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and growth.

The role involves leading the front desk, coaching the sales team, educating clients about services and memberships, and partnering with managers to create a client- and results-driven culture. Flexibility to work varied hours including evenings and weekends is expected.