Assistant Spa Manager

Hand & Stone Massage and Facial Spa; Cedar Hill (AL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spa in the United States is seeking an Assistant Spa Manager to support daily operations, guest experience, and a collaborative team environment. The role emphasizes leadership, scheduling, and maintaining a welcoming spa atmosphere.

The ideal candidate has spa or wellness industry experience, strong organizational and communication skills, and comfort with payroll, hiring, and budgeting.

Qualifications

• Proven experience in management or supervisory roles within spa or wellness industries.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication; bilingual/multilingual a plus.
• Familiarity with retail math, pricing strategies, and sales management.
• Experience in training, employee orientation, and performance evaluation.
• Knowledge of inventory management and bookkeeping principles.
• Proficient in cash handling procedures and POS systems.
• Demonstrates leadership with team management and motivation.

Responsibilities

• Manage day-to-day spa operations ensuring a seamless customer experience.
• Supervise and train staff, foster a positive work environment and professional development.
• Oversee scheduling, payroll, and new hire orientation.
• Handle recruiting and interviewing to build a strong team.
• Maintain inventory control and manage purchasing for supplies.
• Implement marketing strategies to promote spa services and increase sales.
• Utilize POS systems for transactions, cash handling, and bookkeeping tasks.
• Ensure compliance with health and safety regulations while maintaining cleanliness.
• Develop budgets and monitor financial performance to achieve profitability.
• Provide excellent customer service and promptly address client concerns.

Skills

Management experience

Leadership

Communication

Team training

Cash handling

POS proficiency

Tools

POS systems

Job description

Benefits:

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Job Overview

Assistant Spa Manager – Spa/Wellness Experience Required

We are seeking a warm, organized, and motivated Assistant Spa Manager to support the daily operations of our spa. This role is ideal for someone who enjoys leading a team, creating a positive guest experience, and helping maintain a supportive, professional environment.

The ideal candidate has previous experience in a spa, med spa, salon, wellness, fitness, or membership-based environment and is comfortable supporting both operational and guest experience goals. We are looking for someone who is dependable, team-oriented, solutions-focused, and excited to grow within the wellness industry.

Assistant Spa Manager Responsibilities

• Manage day-to-day operations of the spa, ensuring a seamless customer experience.
• Supervise and train staff, fostering a positive work environment and encouraging professional development.
• Oversee scheduling, payroll, and employee orientation for new hires.
• Handle recruiting and interviewing processes to build a strong team.
• Maintain inventory control and manage purchasing to ensure adequate supplies are available.
• Implement effective marketing strategies to promote spa services and increase sales.
• Utilize POS systems for transactions, cash handling, and bookkeeping tasks.
• Ensure compliance with health and safety regulations while maintaining cleanliness standards.
• Develop budgets and monitor financial performance to achieve profitability goals.
• Provide excellent customer service, addressing any client concerns or feedback promptly.

Assistant Spa Manager Qualifications

• Proven experience in management or supervisory roles within the spa or wellness industry.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
• Familiarity with retail math, pricing strategies, and sales management techniques.
• Experience in training & development, employee orientation, and performance evaluation.
• Knowledge of inventory management practices and bookkeeping principles.
• Proficient in cash handling procedures and POS systems.
• Ability to demonstrate leadership qualities with a focus on team management and motivation.

Job Type: Full-time

Application Question(s)

• How many years of management experience do you have in a spa, med spa, wellness, salon, or fitness environment?

Work Location: In person

Compensation: $40,000.00 - $45,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.