Assistant Site Manager - Team Leader & Customer Experience

Whistle Express Car Wash; Graham (WA); On-site; USD 40,000 - 50,000; Full time

Job summary

Whistle Express Car Wash in Graham, WA is seeking an Assistant Site Manager to enhance team development and customer experience. The role focuses on onboarding new members, providing excellent customer service, promoting wash memberships, and ensuring operational excellence. Ideal candidates will possess strong problem-solving skills and a commitment to a positive team culture. The position is full-time and offers opportunities for growth in a dynamic environment.

Qualifications

• Strong ability to support team development and manage scheduling.
• Exceptional customer service skills with a focus on customer experience.
• Sales-oriented approach to promote memberships and services.
• Ability to quickly identify problems and propose practical solutions.

Responsibilities

• Assist in onboarding new team members and provide guidance.
• Greet customers and address their questions and concerns.
• Monitor equipment and support site safety protocols.
• Assist in upselling services and tracking sales activities.

Skills

Team Development

Customer Service

Sales Support

Problem-Solving

Job description

Whistle Express Car Wash in Graham, WA is seeking an Assistant Site Manager to enhance team development and customer experience. The role focuses on onboarding new members, providing excellent customer service, promoting wash memberships, and ensuring operational excellence. Ideal candidates will possess strong problem-solving skills and a commitment to a positive team culture. The position is full-time and offers opportunities for growth in a dynamic environment.