Assistant Site Manager: Car Wash Operations & Team Leader

Whistle Express Car Wash; Columbia (SC); Hybrid; USD 15,000 - 28,000; Full time

Job summary

Whistle Express Car Wash in Columbia, SC is seeking an Assistant Site Manager to work with the Site Manager, develop the team, own guest experience, and solve problems in real time. This role is a proving ground for future Site Leaders, emphasizing ownership of outcomes, fast decision-making, and accountability in a busy outdoor environment.

Experience in supervision is preferred; strong leadership and communication skills help drive sales performance and ensure high service standards across

Qualifications

• Leadership experience in a supervisory role.
• Ability to guide and develop a team to meet standards.
• Strong communication and conflict-resolution skills.

Responsibilities

• Onboard new team members and reinforce company values and procedures.
• Provide guidance and support to help team members improve and succeed.
• Assist with scheduling and shift management to ensure adequate staffing.
• Promote a positive team culture and address conflicts promptly.
• Identify training needs and coordinate development opportunities.
• Greet customers and ensure they feel welcomed and valued.
• Answer questions about services, memberships, and promotions.
• Resolve customer concerns or escalate to the Site Leader when needed.
• Promote unlimited wash memberships and other services to boost engagement.
• Monitor site to identify opportunities to improve customer experience.
• Check equipment daily and report issues to the Site Leader.
• Support site safety and safe work practices.
• Monitor inventory levels and communicate restock needs.
• Suggest operational improvements to keep daily operations running smoothly.

Skills

Leadership

People management

Job description

Whistle Express Car Wash in Columbia, SC is seeking an Assistant Site Manager to work with the Site Manager, develop the team, own guest experience, and solve problems in real time. This role is a proving ground for future Site Leaders, emphasizing ownership of outcomes, fast decision-making, and accountability in a busy outdoor environment.

Experience in supervision is preferred; strong leadership and communication skills help drive sales performance and ensure high service standards across