Assistant Site Manager — Lead Team, Elevate CX

Express Wash Operations LLC; Michigan; On-site; USD 45,000 - 65,000; Full time

Job summary

Take 5 Car Wash in Michigan is seeking an Assistant Site Manager to support the Site Manager in overseeing daily operations, drive sales, coach the team, and uphold Sparkle Assurance quality. You will help with onboarding, scheduling, safety, equipment checks, and customer experience, while promoting unlimited wash memberships and delivering exceptional service.

Join a fast-paced environment where teamwork, training, and proactive problem-solving help keep operations smooth and customers

Qualifications

• Experience leading teams and coaching frontline staff.
• Strong focus on customer experience and service standards.
• Ability to manage schedules, shifts, and workload effectively.
• Ability to promote memberships and drive upsell opportunities.
• Problem-solving mindset to resolve daily operational issues.

Responsibilities

• Onboard and develop new team members, aligning with company values and procedures.
• Assist in scheduling and shift management to ensure adequate staffing.
• Promote unlimited wash memberships and other services to customers.
• Monitor site safety and equipment, reporting issues to Site Leader.
• Track sales activity and support promotions to increase revenue.

Skills

Team leadership

Customer service

Training & coaching

Operations management

Sales support

Problem-solving

Job description

Take 5 Car Wash in Michigan is seeking an Assistant Site Manager to support the Site Manager in overseeing daily operations, drive sales, coach the team, and uphold Sparkle Assurance quality. You will help with onboarding, scheduling, safety, equipment checks, and customer experience, while promoting unlimited wash memberships and delivering exceptional service.

Join a fast-paced environment where teamwork, training, and proactive problem-solving help keep operations smooth and customers