Assistant Site Manager - Car Wash Leadership & Operations

Express Wash Operations LLC; Highland (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Take 5 Car Wash in Tennessee is seeking an Assistant Site Manager to support the Site Manager in overseeing daily operations, developing the team, and delivering outstanding customer experiences. You will train, coach, and guide your team while helping drive sales, maintain equipment, and uphold our Sparkle Assurance quality at every visit.

Join a fast-paced environment where you will lead scheduling, monitor inventory, enforce safety, and collaborate with teammates to resolve issues and

Qualifications

• Onboard and train new team members on values and procedures.
• Provide guidance to help team members improve and succeed.
• Support scheduling and shift management to ensure adequate staffing.
• Promote a positive team culture and resolve conflicts promptly.
• Identify training needs and coordinate development opportunities.

Responsibilities

• Greet customers warmly and ensure they feel welcomed at every visit.
• Answer questions about services, memberships, and promotions.
• Resolve customer concerns or issues promptly or escalate.
• Promote unlimited wash memberships and other services.
• Monitor site operations and provide feedback to improve experience.
• Check equipment daily and report issues to Site Leader.
• Support safety protocols and maintain safe work practices.
• Assist with cleaning, maintenance, and restocking inventory.
• Upsell services and support site promotions to boost revenue.
• Make quick, informed decisions to keep operations on track.

Skills

Team leadership

Staff training

Customer service

Scheduling

Communication

Job description

Take 5 Car Wash in Tennessee is seeking an Assistant Site Manager to support the Site Manager in overseeing daily operations, developing the team, and delivering outstanding customer experiences. You will train, coach, and guide your team while helping drive sales, maintain equipment, and uphold our Sparkle Assurance quality at every visit.

Join a fast-paced environment where you will lead scheduling, monitor inventory, enforce safety, and collaborate with teammates to resolve issues and