Assistant Site Manager: Operations & Guest Experience

Express Wash Operations LLC; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Take 5 Car Wash is seeking an Assistant Site Manager to support the Site Manager in overseeing daily operations, ensuring safety, training, and quality service. You will lead, coach, and schedule staff while driving sales and maintaining equipment to uphold our Sparkle Assurance.

Join Take 5’s team-focused environment where growth, customer satisfaction, and a positive culture are top priorities. If you enjoy a fast-paced, people-first workplace, apply today.

Qualifications

• Onboarding new team members and aligning with company values and site procedures.
• Guidance and support to help team improve and succeed.
• Support scheduling and shift management for fair workload.
• Promote a positive team culture and recognize achievements.
• Identify training needs and coordinate development opportunities.

Responsibilities

• Greet customers warmly and ensure they feel welcomed at every visit.
• Answer questions about services, memberships, and promotions.
• Address and resolve customer concerns or issues, escalating when needed.
• Promote unlimited wash memberships and other services to enhance engagement.
• Monitor site for opportunities to improve customer experience and provide feedback.

Skills

Team development

Customer experience

Operations leadership

Sales support

Problem solving

Decision making

Coaching

Job description

Take 5 Car Wash is seeking an Assistant Site Manager to support the Site Manager in overseeing daily operations, ensuring safety, training, and quality service. You will lead, coach, and schedule staff while driving sales and maintaining equipment to uphold our Sparkle Assurance.

Join Take 5’s team-focused environment where growth, customer satisfaction, and a positive culture are top priorities. If you enjoy a fast-paced, people-first workplace, apply today.