Assistant Site Manager: Lead Ops, Growth & Service

Express Wash Operations LLC; Roswell, Alpharetta (GA, GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Take 5 Car Wash is seeking an Assistant Site Manager to support the Site Manager across all aspects of site operations, focusing on training, coaching, and customer experiences. The role emphasizes sales support, equipment upkeep, safety, and Sparkle Assurance for every customer.

You will lead daily team development, assist with scheduling, greet customers, upsell memberships, monitor operations, and help implement site promotions to improve revenue and guest satisfaction.

Responsibilities

• Onboarding and ongoing development of team members
• Schedule and shift management for adequate staffing
• Promote unlimited wash memberships and services to boost retention and revenue
• Monitor equipment and safety practices; report issues promptly
• Assist in implementing promotions and marketing initiatives at the site
• Deliver exceptional customer experiences and address concerns quickly

Job description

Take 5 Car Wash is seeking an Assistant Site Manager to support the Site Manager across all aspects of site operations, focusing on training, coaching, and customer experiences. The role emphasizes sales support, equipment upkeep, safety, and Sparkle Assurance for every customer.

You will lead daily team development, assist with scheduling, greet customers, upsell memberships, monitor operations, and help implement site promotions to improve revenue and guest satisfaction.