Assistant Site Manager: Lead People, Own Outcomes

Whistle Express Car Wash; Lexington (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Whistle Express Car Wash is hiring an Assistant Site Manager to run daily operations alongside the Site Manager, focusing on developing people, owning outcomes, and delivering exceptional guest experiences. You will lead staffing, promote services, and ensure safety and quality across the site in a fast-paced, outdoor environment.

You will mentor teammates, handle customer inquiries, and implement promotions while monitoring operations and driving Revenue through excellent service and teamwork.

Qualifications

• Leads people and owns outcomes.
• Strong focus on guest experience and service quality.
• Able to motivate and coach a team to perform.
• Comfortable in fast-paced, outdoor settings.
• Experience in supervisory or management roles preferred.

Responsibilities

• Onboard and develop team members to align with company values and procedures.
• Greet and assist customers, explain services and memberships.
• Monitor daily operations and ensure site standards are met.
• Promote unlimited wash memberships and additional services to drive sales.
• Identify operational issues and propose practical improvements.
• Resolve customer concerns and escalate when needed.

Skills

People leadership

Result oriented

Customer focus

Fast-paced environment

Outdoor work

Team development

Job description

Whistle Express Car Wash is hiring an Assistant Site Manager to run daily operations alongside the Site Manager, focusing on developing people, owning outcomes, and delivering exceptional guest experiences. You will lead staffing, promote services, and ensure safety and quality across the site in a fast-paced, outdoor environment.

You will mentor teammates, handle customer inquiries, and implement promotions while monitoring operations and driving Revenue through excellent service and teamwork.