Assistant Site Manager: Lead People, Ops & Guest Service

Express Wash Operations LLC; Nacogdoches (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager to support the Site Manager in overseeing all aspects of site operations, focusing on training, coaching, safety, and delivering outstanding customer experiences.

You will help with onboarding, scheduling, promoting unlimited wash memberships, daily equipment checks, and resolving customer concerns, while driving sales and upholding our Sparkle Assurance quality.

Responsibilities

• Oversee site operations in support of the Site Manager
• Onboard and train team members; coach and develop staff
• Assist with scheduling and shift management to ensure adequate staffing
• Promote unlimited wash memberships and other services to boost sales
• Maintain equipment and safety standards; report issues promptly
• Uphold Sparkle Assurance quality for every customer

Job description

Whistle Express is seeking an Assistant Site Manager to support the Site Manager in overseeing all aspects of site operations, focusing on training, coaching, safety, and delivering outstanding customer experiences.

You will help with onboarding, scheduling, promoting unlimited wash memberships, daily equipment checks, and resolving customer concerns, while driving sales and upholding our Sparkle Assurance quality.