Assistant Site Manager: Lead Develop Drive Guest Experience

Whistle Express Car Wash; Brimfield Township (OH); On-site; USD 23,000 - 29,000; Full time

Job summary

Whistle Express Car Wash is seeking an Assistant/Site Manager who will work with the Site Manager to lead staff, drive guest experience, and maintain standards across daily operations. You will own team development, scheduling, and resolving issues in real time while promoting unlimited wash memberships and other services.

This role requires prior supervisory experience, a proactive problem-solver mindset, and comfort working in a fast-paced outdoor environment.

Qualifications

• Prior management or supervisory experience preferred.
• Ownership of outcomes matters more than title.
• Ability to lead and develop a team in a fast-paced environment.

Responsibilities

• Develop and support team members, onboarding and coaching to reinforce company values and procedures.
• Greet customers, answer questions, upsell memberships and services to drive revenue.
• Ensure daily operational excellence: check equipment, safety, cleaning, inventory and restocking.
• Promote unlimited wash memberships and other services to boost customer engagement.
• Make quick, informed decisions, identify issues, and collaborate with the team to improve site performance.

Skills

Leadership

People development

Customer service

Sales mindset

Operations management

Job description

Whistle Express Car Wash is seeking an Assistant/Site Manager who will work with the Site Manager to lead staff, drive guest experience, and maintain standards across daily operations. You will own team development, scheduling, and resolving issues in real time while promoting unlimited wash memberships and other services.

This role requires prior supervisory experience, a proactive problem-solver mindset, and comfort working in a fast-paced outdoor environment.