Assistant Site Manager — Lead People, Drive Guest Experience

Express Wash Operations LLC; Wyoming (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager to keep operations running at full speed, develop the team, own the guest experience, and solve problems in real time.

You’ll lead in a fast-paced, outdoor environment, focus on onboarding, scheduling, customer service, and revenue growth through memberships and services. Prior supervisory experience preferred.

Qualifications

• Prior management or supervisory experience preferred.
• Ability to lead people and own outcomes in a fast-paced outdoor environment.

Responsibilities

• Assist in onboarding new team members and reinforce company values.
• Greet customers and ensure a positive guest experience.
• Support scheduling and shift management to ensure adequate staffing.
• Promote unlimited wash memberships and services to boost engagement.
• Identify operational issues and propose practical improvements.
• Make quick, informed decisions to keep daily operations on track.

Job description

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager to keep operations running at full speed, develop the team, own the guest experience, and solve problems in real time.

You’ll lead in a fast-paced, outdoor environment, focus on onboarding, scheduling, customer service, and revenue growth through memberships and services. Prior supervisory experience preferred.