Assistant Site Manager: Lead & Elevate Guest Experience

Express Wash Operations LLC

Little Rock (AR)

On-site

USD 42,981,000 - 54,443,000

Full time

6 days ago

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Job summary

Whistle Express is seeking an Assistant Site Manager to support the Site Manager in keeping operations running smoothly, developing the team, and delivering an exceptional guest experience. You will solve problems in real time, uphold standards, and contribute to a fast-paced outdoor work environment.

This role is a proven stepping stone to site leadership, with many advancing from this position. Strong ownership, decision-making, and people skills are essential as you help drive sales and

Qualifications

Demonstrated leadership experience and ability to develop people.
Ability to own outcomes and drive results in a fast-paced environment.
Willingness to work outdoors and in a physically active setting.

Responsibilities

Team Development & Support: onboard and guide new team members; support scheduling and shift management; promote a positive team culture.
Customer Experience: greet customers, answer questions, resolve issues and promote memberships.
Operational Excellence: check equipment, follow safety protocols, assist with cleaning and maintenance, monitor supplies.
Sales Support: promote memberships and services, upsell, support promotions and track sales.
Problem-Solving and Decision Making: identify issues, propose solutions, and keep operations on track.

Skills

Leadership

People development

Problem-solving

Decision making

Job description

This role is a proven stepping stone to site leadership, with many advancing from this position. Strong ownership, decision-making, and people skills are essential as you help drive sales and

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