Assistant Site Manager: Lead Teams Elevate Guest Experience

Express Wash Operations LLC; Louisville (KY); On-site; USD 23,000 - 29,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager, developing the team, delivering an exceptional guest experience, and upholding standards in a fast-paced outdoor environment.

You will help onboard and coach staff, manage scheduling, promote unlimited wash memberships, resolve issues quickly, and support daily operations under the Site Leader. Previous supervisory experience is preferred.

Qualifications

• Experience leading teams in a fast-paced outdoor setting.
• Strong customer service and communication skills.
• Ability to onboard and develop staff and maintain standards.

Responsibilities

• Develop and support team members to meet company values and site procedures.
• Manage guest experience and resolve customer concerns promptly.
• Assist with scheduling, training, and coaching to maintain service levels.

Skills

Team leadership

Customer service

Communication

Staff scheduling

Onboarding

Problem solving

Job description

Whistle Express is seeking an Assistant Site Manager to work alongside the Site Manager, developing the team, delivering an exceptional guest experience, and upholding standards in a fast-paced outdoor environment.

You will help onboard and coach staff, manage scheduling, promote unlimited wash memberships, resolve issues quickly, and support daily operations under the Site Leader. Previous supervisory experience is preferred.