Assistant Site Manager - Lead Customer Experience & Membership Sales

ModWash; Dover (DE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Base pay plus commission

Paid training

Free employee car washes

401K match

Medical, Dental and Vision Insurance

Career advancement opportunities

Job summary

ModWash in Dover, Delaware seeks an Assistant General Manager to oversee daily site operations and support the GM in leading a fast-paced team. You will drive membership sales, ensure outstanding guest experiences, and maintain clean, safe facilities.

You’ll train and motivate staff, manage inventory and schedules, and help grow the ModWash brand through excellent service and teamwork. This full-time role requires flexibility, outdoor work, and strong communication.

Qualifications

• 2+ years of leadership experience in a fast-paced environment.
• Excellent customer service and communication skills.
• Ability to work evenings and weekends.
• Able to lift up to 25 pounds and work outdoors.

Responsibilities

• Deliver mind blowing customer service.
• Sell ModWash memberships and packages.
• Greet customers with a friendly attitude.
• Open and close site, maintain facilities.
• Oversee team productivity, breaks and safety.
• Assist in attracting and developing employees.
• Manage chemical inventory and costs.
• Ensure compliance with policies and procedures.
• Support GM and drive membership sales.

Skills

Customer service

Sales experience

Leadership

Communication

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in Dover, Delaware seeks an Assistant General Manager to oversee daily site operations and support the GM in leading a fast-paced team. You will drive membership sales, ensure outstanding guest experiences, and maintain clean, safe facilities.

You’ll train and motivate staff, manage inventory and schedules, and help grow the ModWash brand through excellent service and teamwork. This full-time role requires flexibility, outdoor work, and strong communication.