Assistant Site Manager II: Lead, Sell & Grow

Express Wash Concepts LLC; Pennsylvania; Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

401(k) company match

Recognition programs

Training and development

Unlimited Wash Club

Discounts on retail items

Uniforms provided

Educational reimbursement

Paid vacation

Descripción de la vacante

Express Wash Concepts LLC is seeking an Assistant Site Manager in Pittsburgh, PA to support the site manager in operations and customer service excellence. You will lead on-site operations, drive sales of unlimited wash packages, and supervise staff while maintaining daily store performance.

The role requires leadership experience, strong communication, and the ability to coach and train team members. It offers growth opportunities across locations and a comprehensive benefits package.

Formación

• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• High school diploma or equivalent; associate or bachelor’s degree preferred.

Responsabilidades

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledgebase.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Conocimientos

Leadership

Customer service

IT proficiency

Flexible hours

Verbal communication

Follow directions

Coaching

Professional image

Educación

High school diploma or equivalent; associate or bachelor’s degree preferred

Herramientas

POS systems

Microsoft Office

Descripción del empleo

Express Wash Concepts LLC is seeking an Assistant Site Manager in Pittsburgh, PA to support the site manager in operations and customer service excellence. You will lead on-site operations, drive sales of unlimited wash packages, and supervise staff while maintaining daily store performance.

The role requires leadership experience, strong communication, and the ability to coach and train team members. It offers growth opportunities across locations and a comprehensive benefits package.