Assistant Site Manager II - Growth Path & Perks

Express Wash Concepts; Delmont (PA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid vacation

Uniforms

Educational reimbursement

Unlimited Wash Club

Job summary

Express Wash Concepts in Delmont, PA is seeking an Assistant Site Manager to oversee store operations and customer service excellence. You will drive sales of unlimited car wash packages and upsell products while leading a team to deliver the company mission.

Qualified candidates will have a high school diploma, 1+ year leadership, 2+ years customer service, and basic IT skills (POS and MS Office). This on-site role requires flexibility, weekends, and a professional appearance.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.

Skills

Leadership experience

Customer service

Verbal communication

IT proficiency

Education

High school diploma

Associate degree preferred

Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts in Delmont, PA is seeking an Assistant Site Manager to oversee store operations and customer service excellence. You will drive sales of unlimited car wash packages and upsell products while leading a team to deliver the company mission.

Qualified candidates will have a high school diploma, 1+ year leadership, 2+ years customer service, and basic IT skills (POS and MS Office). This on-site role requires flexibility, weekends, and a professional appearance.