Assistant Site Manager, Car Wash — Lead Operations & Sales

Express Wash Concepts; Greensburg (Westmoreland County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Recognition programs

Training & development

Unlimited Wash Club

Employee discounts

Uniforms provided

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts in Greensburg, PA, is seeking an Assistant Site Manager. You will support the site manager, lead sales efforts with monthly unlimited wash packages, and upsell products. The role includes managing day-to-day operations and customer care to drive store growth.

We offer growth opportunities from Assistant Site Manager to leadership roles, with paid training, incentives, and a clear development path. Competitive hourly pay and comprehensive benefits accompany the position.

Qualifications

• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to effectively engage with customers.
• Ability to close the site at least two nights per week and open as needed.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash processes and equipment to expand the knowledge base.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Skills

Leadership

Customer service

Verbal communication

De-escalation

Coaching & training

Flexible hours

Professional image

Education

High school diploma

Associate or bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts in Greensburg, PA, is seeking an Assistant Site Manager. You will support the site manager, lead sales efforts with monthly unlimited wash packages, and upsell products. The role includes managing day-to-day operations and customer care to drive store growth.

We offer growth opportunities from Assistant Site Manager to leadership roles, with paid training, incentives, and a clear development path. Competitive hourly pay and comprehensive benefits accompany the position.