Assistant Site Manager II - Lead Operations & Growth

Express Wash Concepts

Streetsboro (OH)

On-site

USD 25,000 - 36,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Health care benefits

401k with company match

Paid vacation

Job summary

Express Wash Concepts is hiring an Assistant Site Manager II for our Clean Express Auto Wash in Streetsboro, OH. The role focuses on supporting the site manager to ensure smooth store operations, drive customer satisfaction, and lead sales initiatives for unlimited wash packages and upselling opportunities.

You will contribute to recruiting, training, and coaching staff, manage scheduling and costs, and uphold safety and quality standards.

Qualifications

High school diploma or equivalent required; associate or bachelor's degree preferred.
Minimum of 1 year of leadership experience.
At least 2 years of customer service experience.
Basic IT proficiency including POS systems and Microsoft Office.

Responsibilities

Maintain high-quality day-to-day on-site store operations.
Lead with integrity and foster a culture of respectful accountability.
Strive to exceed sales goals and store growth.
Assist with recruiting, developing, and motivating teams.
Manage labor and staff scheduling.
Oversee P&L through monitoring chemicals, utilities, and other expenditures.
Maintain quality assurance through regular quality control checks.
Follow cash management procedures including daily reconciliations, audits, and deposits.
Monitor inventory and supplies and assist with orders.
Ensure adherence to safety protocols and standard operating procedures.
Address customer escalations calmly and professionally.
Learn wash process and equipment to expand knowledge base.
Pursue educational/training opportunities for growth.