Assistant Site Manager — Lead, Grow & Earn

Express Wash Concepts; Columbus (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Educational reimbursement

Company-provided uniforms

Paid vacation

Job summary

Express Wash Concepts in Columbus, OH is seeking an Assistant Site Manager to support the site manager, drive customer service excellence, and lead sales initiatives. The role focuses on day-to-day operations, team leadership, and delivering the company’s mission across the location.

You will participate in recruiting, scheduling, and ensuring safety and quality standards while advancing from assistant management to leadership roles with growth opportunities.

Qualifications

• High school diploma or equivalent required.
• 1 year of leadership experience.
• At least 2 years of customer service experience.
• Basic IT skills including POS systems and Microsoft Office.
• Ability to work weekends.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Address customer escalations calmly and effectively.
• Learn wash processes and equipment to expand knowledgebase.
• Grow through educational/training opportunities
• Perform other related duties as required and assigned.

Skills

Leadership

Customer service

Verbal communication

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts in Columbus, OH is seeking an Assistant Site Manager to support the site manager, drive customer service excellence, and lead sales initiatives. The role focuses on day-to-day operations, team leadership, and delivering the company’s mission across the location.

You will participate in recruiting, scheduling, and ensuring safety and quality standards while advancing from assistant management to leadership roles with growth opportunities.