Assistant Site Manager II — Lead Growth & Customer Care

Express Wash Concepts; Roseville (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

Company-paid Life insurance

401k with company match

Training and development

Unlimited Wash Club membership

Discounts on retail items

Uniforms provided

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts is hiring an Assistant Site Manager II for Clean Express Auto Wash in Roseville, MI. The role offers a competitive hourly rate of $22.00 with potential incentives based on site performance.

You will support the site manager, help drive sales, and lead a team to deliver exceptional customer care and efficient operations. The role requires a high school diploma or equivalent (associates or bachelors preferred) and at least 1 year of leadership experience, plus 2+ years in

Qualifications

• 1 year of leadership experience minimum.
• 2+ years of customer service experience; de-escalation skills.
• Basic IT literacy and comfort with POS and MS Office.

Responsibilities

• Assist site manager to ensure smooth store operations.
• Drive sales by presenting unlimited car wash packages and upselling products.
• Lead, recruit, and train team members; manage scheduling and labor cost.
• Oversee cash handling, daily reconciliations, and deposits.
• Ensure safety protocols and SOPs are followed; address escalated customer issues.

Skills

Leadership

Customer service

Communication

Problem solving

Education

Associate or Bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is hiring an Assistant Site Manager II for Clean Express Auto Wash in Roseville, MI. The role offers a competitive hourly rate of $22.00 with potential incentives based on site performance.

You will support the site manager, help drive sales, and lead a team to deliver exceptional customer care and efficient operations. The role requires a high school diploma or equivalent (associates or bachelors preferred) and at least 1 year of leadership experience, plus 2+ years in