Assistant Site Manager II – Car Wash Ops & Sales

Express Wash Concepts; Livonia (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Recognition programs

Training and development

Unlimited Wash Club

Employee discounts on retail

Uniforms provided

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts in Livonia, MI is hiring an Assistant Site Manager. Earn $22.00 per hour with potential incentives based on site performance.

The role supports the site manager, drives sales with upsell of unlimited wash packages, and leads daily store operations with a focus on service quality. The company emphasizes growth, award-winning expansion, and opportunities to advance from assistant leadership to higher roles while delivering fast, eco-friendly car wash services and exceptional

Qualifications

• High school diploma or equivalent required; associates or bachelor’s degree preferred.
• Minimum of 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with recruiting, developing, and motivating teams to deliver the company’s mission.
• Manage labor and staff scheduling.
• Monitor chemicals, utilities, and other expenditures for effective P&L management.
• Maintain quality assurance through accurate quality control checks.
• Follow procedures for cash management including daily reconciliations, audits, and deposits.
• Monitor inventory and assist with orders.
• Address customer escalations calmly and effectively.
• Learn wash process and equipment to expand knowledge.
• Grow through educational and training opportunities.

Skills

Leadership

Customer service

De-escalation

Verbal communication

Coaching/mentoring

Training

Team management

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts in Livonia, MI is hiring an Assistant Site Manager. Earn $22.00 per hour with potential incentives based on site performance.

The role supports the site manager, drives sales with upsell of unlimited wash packages, and leads daily store operations with a focus on service quality. The company emphasizes growth, award-winning expansion, and opportunities to advance from assistant leadership to higher roles while delivering fast, eco-friendly car wash services and exceptional