Assistant Site Manager: Growth Path & Leadership in Car Wash

Express Wash Concepts; Powell, Northern (OH, KY); Hybrid; USD 57,859,000 - 68,880,000; Full time

Benefits offered by this job

Health care benefits (Medical, Vision,

Dental

Company-Paid Life

Disability

Accident

Hospital Indemnity

Employee Assistance Program

401(k) with company match up to 4%

Unlimited Wash Club membership

Uniforms provided

Educational reimbursement

Paid vacation

Job summary

Express Wash Concepts is hiring for an Assistant Site Manager at Moo Moo Express Car Wash in Powell, OH. Earn $22.00 per hour with opportunities for incentives based on site performance. We offer a clear growth path from Assistant Site Manager to leadership roles and beyond.

Join a fast-growing company dedicated to excellent customer care, eco-friendly services, and a team-first culture. Competitive benefits include health care, 401k with company match, training, and paid vacation.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum of 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills to effectively engage with customers.
• Capability to provide and follow clear directions.
• Ability to close the site at least two nights per week and open as needed.
• Ability to coach, mentor, and train.
• Present professional image according to appearance guidelines.

Responsibilities

• As an Assistant Site Manager, you will assist the site manager to ensure the store is operating and exceeding customer service needs.
• You will also focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers!
• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledgebase.
• Further growth through educational/training opportunities.
• Perform other related duties as required and assigned.

Skills

Leadership

Customer service

De-escalation

Verbal communication

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is hiring for an Assistant Site Manager at Moo Moo Express Car Wash in Powell, OH. Earn $22.00 per hour with opportunities for incentives based on site performance. We offer a clear growth path from Assistant Site Manager to leadership roles and beyond.

Join a fast-growing company dedicated to excellent customer care, eco-friendly services, and a team-first culture. Competitive benefits include health care, 401k with company match, training, and paid vacation.