Assistant Site Manager — Growth & Leadership Path

Express Wash Concepts; Elyria, Northern (OH, KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health care benefits

401k with match up to 4%

Unlimited Wash Club

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts is hiring an Assistant Site Manager in Elyria, OH. You will help the site manager run daily operations, engage customers, and lead a team to meet sales goals while ensuring outstanding service.

The role offers growth opportunities from Assistant Site Manager to leadership positions. Benefits include health coverage, 401(k) matching, and employee perks such as Unlimited Wash Club and training programs.

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor’s degree preferred.
• Minimum of 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT and computer proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills and professional appearance.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Recruit, develop, and motivate teams to deliver the company’s mission.
• Manage labor scheduling and monitor expenditures.
• Maintain quality control and cash handling procedures.
• Monitor inventory and assist with orders.
• Ensure adherence to safety protocols and SOPs.
• Address customer escalations calmly and effectively.
• Learn wash process and equipment to expand knowledge base.
• Pursue growth through training opportunities and additional duties.

Skills

Leadership

Customer service

Communication

Coaching

Flexibility

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is hiring an Assistant Site Manager in Elyria, OH. You will help the site manager run daily operations, engage customers, and lead a team to meet sales goals while ensuring outstanding service.

The role offers growth opportunities from Assistant Site Manager to leadership positions. Benefits include health coverage, 401(k) matching, and employee perks such as Unlimited Wash Club and training programs.