Assistant Site Manager: Fast-Growth Car Wash Leader

Express Wash Concepts; Pennsylvania; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care benefits

401k with company match

Paid vacation

Educational reimbursement

Uniforms provided

Job summary

Express Wash Concepts is seeking an Assistant Site Manager for Clean Express Auto Wash in Mt. Pleasant, PA.

The role focuses on supporting the site manager to run daily operations, drive customer care, and promote unlimited growth through upselling monthly unlimited wash packages and upsell opportunities. The position requires leadership experience, strong communication, and the ability to manage scheduling, safety, and a fast-paced environment.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Minimum 1 year of leadership experience.
• At least 2 years of customer service experience, including de-escalation tactics.
• Basic IT proficiency, including POS systems and Microsoft Office.
• Ability to work flexible hours, including weekends.
• Strong verbal communication skills.
• Ability to coach, mentor, and train.
• Ability to close the site at least two nights per week and open as needed.
• Present professional image according to appearance guidelines.
• Ability to lift 25 lbs.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster a culture of respectful accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledgebase.
• Further growth through educational/training opportunities.
• Perform other related duties as required and assigned.

Skills

Leadership

Customer service

Verbal communication

Problem solving

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts is seeking an Assistant Site Manager for Clean Express Auto Wash in Mt. Pleasant, PA.

The role focuses on supporting the site manager to run daily operations, drive customer care, and promote unlimited growth through upselling monthly unlimited wash packages and upsell opportunities. The position requires leadership experience, strong communication, and the ability to manage scheduling, safety, and a fast-paced environment.