Assistant Site Manager: Drive Sales & Lead Team Growth

Express Wash Concepts LLC; Delmont (PA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401k match

Unlimited wash club

Education reimbursement

Paid vacation

Job summary

Express Wash Concepts LLC in Delmont, PA is hiring an Assistant Site Manager to help run daily operations and grow sales. You will support the site manager, engage customers, and promote unlimited wash packages and add-ons.

Ideal candidates have at least 1 year of leadership and 2 years of customer service experience, with strong communication and IT skills. This on-site role offers a competitive hourly wage of $22.00 plus incentives and opportunities for advancement.

Qualifications

• High school diploma or equivalent required.
• 1 year of leadership experience.
• 2+ years of customer service experience.
• Proficient IT skills, POS and MS Office.
• Flexible hours, including weekends.
• Strong verbal communication.
• Able to close and open shifts as needed.
• Ability to coach and train staff.
• Present professional image per guidelines.

Responsibilities

• Maintain high-quality day-to-day on-site store operations.
• Lead with integrity and foster accountability.
• Strive to exceed sales goals and store growth.
• Assist with Recruiting, developing, and motivating teams to deliver the company's mission.
• Successful management of labor and staff scheduling.
• Effective P&L management through monitoring of chemicals, utilities, and other expenditures.
• Maintain quality assurance through accurate Quality Control checks.
• Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.
• Monitor inventory and supplies and assist with orders.
• Ensure adherence to all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Learn wash process and equipment to expand the knowledgebase.
• Further growth through educational/training opportunities
• Perform other related duties as required and assigned.

Skills

Leadership

Customer service

Communication

Coaching

Education

High school diploma

Associate degree preferred

Bachelor's degree preferred

Tools

POS systems

Microsoft Office

Job description

Express Wash Concepts LLC in Delmont, PA is hiring an Assistant Site Manager to help run daily operations and grow sales. You will support the site manager, engage customers, and promote unlimited wash packages and add-ons.

Ideal candidates have at least 1 year of leadership and 2 years of customer service experience, with strong communication and IT skills. This on-site role offers a competitive hourly wage of $22.00 plus incentives and opportunities for advancement.