Assistant Site Manager

Canton Car Wash LLC; Miami (FL); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Free car washes

401(k) with 4% match

Paid time off

Tuition reimbursement

Pet insurance

Job summary

El Car Wash is seeking an Assistant Site Manager in Miami, FL to support daily operations and lead a high-performing team. The role involves staffing, coaching, and ensuring excellent customer experiences while managing metrics and ensuring equipment runs smoothly.

You will fill in for the Site Manager as needed, maintain service standards, and drive results through hands-on leadership across shifts.

Qualifications

• Reliable attendance and accountability across shifts.
• Previous supervisory or shift management experience.
• Strong ability to coach and develop teammates in real time.
• Proven ability to handle team conflicts constructively.
• Sharp operational focus on labor, scheduling, and throughput.
• Customer-first mindset under pressure is essential.
• Comfort with reading daily metrics and acting on them.
• Flexible evenings, weekends, and holidays required.
• Background in car wash, QSR, retail, or hospitality is a plus.
• High school diploma or equivalent; business degree a plus.

Responsibilities

• Run day-to-day operations as needed when Site Manager is away.
• Support staffing, onboarding, and scheduling for a reliable team.
• Coach and develop staff to build future leaders.
• Address conflicts directly and promptly to maintain culture.
• Set service standards for fast, friendly customer experiences.
• Monitor metrics and take action to improve site performance.
• Ensure safety and site compliance during all shifts.
• Keep wash equipment operational and ready for peak performance.

Skills

Reliable attendance

Supervisory/shift management

Real-time coaching

Conflict resolution

Operational scheduling

Customer-first mindset

Metrics reading

Evening/weekend availability

Experience in car wash/QSR/retail/hosp

Education: high school or higher in BI

Education

High school diploma or equivalent

Associate's or higher in Business (plus)

Job description

Assistant Site Manager# Assistant Site Manager024-West Gables - Miami, FL 33144## OverviewPosition TypeFull Time## Description**Level:** Site Leadership | Hourly**Department:** Site Operations**THE ROLE**At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.**WHAT YOU'LL OWN****Run the day-to-day -** Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.**Build a winning team -** Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.**Coach and develop talent -** Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.**Handle conflict head-on -** Address team conflict and culture issues directly and promptly. You don't let problems fester or escalate unnecessarily.**Set the service standard -** Deliver fast, friendly, and flawless experiences — every customer, every time.**Drive performance through the numbers -** Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.**Hold the site independently -** When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.**Keep the wash at peak performance -** Ensure equipment is operational, maintained, and ready to deliver consistent results every day.## Qualifications**WHAT YOU BRING*** Reliable attendance — you model the standard for the entire team* Proven supervisory or shift management experience — you've held a team accountable before* Strong real-time coach — you develop people, not just direct them* Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it* Operationally sharp — you manage labor, scheduling, and throughput simultaneously* Customer-first mindset even under pressure* Comfortable reading daily metrics and taking action on them* Flexible availability including evenings, weekends, and holidays* Background in car wash, QSR, retail, or hospitality is a plus* High school diploma or equivalent; Associate's or higher in Business is a plus**HOW YOU SHOW UP — ECW COMPETENCIES*** **Customer-Centric Approach —** Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.* **Problem-Solving —** Resolves operational issues, supports team problem solving, and escalates when needed.* **Team Collaboration —** Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.* **Drives Results —** Delivers site performance goals, manages daily execution, and holds team members accountable.* **Safety & Compliance —** Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.* **Job Knowledge & Technical Proficiency —** Maintains strong operational knowledge and ensures the team is trained on procedures and systems.| || --- || **Why El Car Wash** Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count. |**WHAT YOU'LL GET*** Full comprehensive benefits (Health, Vision, Dental)* 401(k) with 4% match — yes, free money* Paid time off* Parental leave (maternity & paternity)* Tuition reimbursement* Pet insurance* Mental health days* On-the-job training and real career growth* FREE car washes