Assistant Site Manager

El Car Wash, Llc; Florida; On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking an Assistant Site Manager in Miami, FL to be the right hand to the Site Manager. You’ll drive daily operations, build a high-performing team, and ensure top-tier customer experiences across all shifts.

You’ll own staffing, coaching, and throughput, and step in confidently when the Site Manager is away. This role rewards proactive leadership, hands-on problem solving, and a strong focus on results.

Qualifications

• Reliable attendance and model the standard for the entire team.
• Proven supervisory or shift management experience.
• Strong real-time coach — you develop people, not just direct them.
• Demonstrated ability to handle team conflict constructively.
• Operationally sharp — manage labor, scheduling, and throughput.
• Customer-first mindset even under pressure.
• Comfortable reading daily metrics and taking action on them.
• Flexible availability including evenings, weekends, and holidays.
• Background in car wash/QSR, retail, or hospitality is a plus.
• High school diploma or equivalent; Associate's or higher in Business is a plus.

Responsibilities

• Run the day-to-day - support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.
• Build a winning team - support recruiting, onboarding, and scheduling to create a reliable, high-performing team.
• Coach and develop talent - provide real-time feedback, build skills, and grow future leaders within EL.
• Handle conflict head-on - address team conflict and culture issues directly and promptly.
• Set the service standard - deliver fast, friendly, and flawless experiences — every customer, every time.
• Drive performance through the numbers - track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.
• Hold the site independently - when the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.
• Keep the wash at peak performance - ensure equipment is operational, maintained, and ready to deliver consistent results every day.

Skills

Supervisory experience

Staffing

Coaching

Conflict resolution

Operations management

Customer focus

Reading metrics

Flexibility

Car wash/QSR/retail hospitality

Education

High school diploma or equivalent

Associate's degree in Business or higher

Job description

Job Details: Job Location: 011-Palmetto Bay - Miami, FL 33157, Position Type: Full Time, Level: Site Leadership | Hourly

Department: Site Operations

THE ROLE

At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.

WHAT YOU'LL OWN

• Run the day-to-day - Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.
• Build a winning team - Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.
• Coach and develop talent - Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.
• Handle conflict head-on - Address team conflict and culture issues directly and promptly. You don't let problems fester or elevate unnecessarily.
• Set the service standard - Deliver fast, friendly, and flawless experiences — every customer, every time.
• Drive performance through the numbers - Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.
• Hold the site independently - When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.
• Keep the wash at peak performance - Ensure equipment is operational, maintained, and ready to deliver consistent results every day.

WHAT YOU BRING

Qualifications:

• Reliable attendance — you model the standard for the entire team
• Proven supervisory or shift management experience — you've held a team accountable before
• Strong real-time coach — you develop people, not just direct them
• Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it
• Operationally sharp — you manage labor, scheduling, and throughput simultaneously
• Customer-first mindset even under pressure
• Comfortable reading daily metrics and taking action on them
• Flexible availability including evenings, weekends, and holidays
• background in car washQSR, retail, or hospitality is a plus
• High school diploma or equivalent; Associate's or higher in Business is a plus

HOW YOU SHOW UP — ECW COMPETENCIES

• Customer-Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.
• Problem-Solving — Resolves operational issues, supports team problem solving, and escalates when needed.
• Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.
• Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable.
• Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.
• Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems.

Why El Car Wash

Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count.

WHAT YOU'LL GET

• Full comprehensive benefits (Health, Vision, Dental)
• 401(k) with 4% match — yes, free money
• Paid time off
• Parental leave (maternity & paternity)
• Tuition reimbursement
• Pet insurance
• Mental health days
• On-the-job training and real career growth
• FREE car washes