Site Manager

El Car Wash; Jacksonville (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Vision and Dental benefits

401(k) with 4% match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash seeks a Site Manager to lead our Jacksonville location, owning daily operations, staffing, and financial results. You will hire, coach, and grow a high-performing team while delivering fast, friendly service and strong customer loyalty.

You will analyze performance data, maintain equipment uptime, ensure safety compliance, and drive continuous improvement to meet site goals. Bachelor's degree preferred; evenings/weekends may be required.

Qualifications

• Proven leadership experience in a managerial or supervisory role.
• Ability to develop and retain top performers.
• Strong financial literacy around labor, revenue, and costs.
• Operationally excellent with balance of speed, safety, quality and efficiency.
• Willingness to make decisions when issues arise.
• Ability to address conflicts directly and constructively.
• Proficiency with Microsoft Office and reporting systems.
• Knowledge of car wash equipment, maintenance, and safety practices.

Responsibilities

• Run the business: lead day-to-day operations, staffing, scheduling and performance.
• Build and lead a winning team: hire, train, coach and develop; create succession depth.
• Deliver standout customer experience: set service standards and resolve concerns.
• Build collaborative culture: foster teamwork and constructive conflict resolution.
• Drive performance and results: own sales, labor, metrics and action plans.
• Lead with safety and compliance: enforce safety protocols at all times.
• Own equipment and uptime: maintain equipment and minimize downtime.
• Use data to lead: analyze reports and financials to drive improvement.

Skills

Leadership experience

Talent development

Financial literacy

Operational excellence

Decisive mindset

Culture builder

Microsoft Office proficiency

Car wash equipment knowledge

Education

High school diploma or equivalent

Bachelor’s degree in business or related field preferred

Tools

Operational reporting systems

Job description

Site Manager# Site Manager122-Merrill Road - Jacksonville, FL 32277## OverviewPosition TypeFull Time## Description**Level:** Site Leadership | Salaried**Department:** Site Operations**THE ROLE**At El Car Wash, Site Managers don't just run operations — they lead the business. You own your site's performance from team development to customer experience to financial results. You set the tone, raise the standard, build a culture your team is proud to be part of, and deliver results every single day.**WHAT YOU'LL OWN****Run the business -** Lead all day-to-day operations — staffing, scheduling, performance, and execution — to deliver a high-performing site.**Build and lead a winning team -** Hire, train, coach, and develop your team to perform at a high level and grow within EL. Create succession depth — your best hire is the one you developed.**Deliver a standout customer experience -** Set the standard for fast, friendly, and flawless service — resolving concerns quickly and turning moments into lasting loyalty.**Build collaborative culture -** Create an environment where the team works together, handles conflict constructively, and holds each other to the standard without you having to manage every interaction.**Drive performance and results -** Own sales, labor, and operational metrics — read the data, explain the variance, and take action before it becomes a pattern.**Lead with safety and compliance -** Enforce all safety protocols and ensure a safe environment for customers and team members at all times.**Own equipment and uptime -** Maintain equipment, minimize downtime, and ensure everything is running reliably.**Use data to lead -** Analyze reports, financials, and performance metrics to make informed decisions and drive continuous improvement.## Qualifications**WHAT YOU BRING*** Proven leadership experience in a managerial or supervisory role — car wash, automotive, or service industry preferred* Strong talent developer — you build people up, retain top performers, and create succession depth* Financial literacy — you understand labor, revenue, and cost drivers and can walk through your numbers* Operationally excellent — you balance speed, safety, quality, and efficiency without tradeoffs* Comfortable being the decision-maker when things go wrong — you don't wait* Culture builder — you address team conflict directly and constructively; you don't let it fester* Proficiency with Microsoft Office and operational reporting systems* Knowledge of car wash equipment, maintenance, and safety practices or willingness to learn quickly* Flexible availability including evenings, weekends, and holidays* High school diploma or equivalent; bachelor's degree in business or related field preferred**HOW YOU SHOW UP — ECW COMPETENCIES*** **Customer-Centric Approach —** Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.* **Problem-Solving —** Resolves operational issues, supports team problem solving, and escalates when needed.* **Team Collaboration —** Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.* **Drives Results —** Delivers site performance goals, manages daily execution, and holds team members accountable.* **Safety & Compliance —** Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.* **Job Knowledge & Technical Proficiency —** Maintains strong operational knowledge and ensures the team is trained on procedures and systems.| || --- || **Why El Car Wash** Fast-growing, high-energy, and customer-obsessed — El Car Wash is where you lead, build, and make a real impact. Florida's #1 express car wash and growing fast. Your leadership matters here. |**WHAT YOU'LL GET*** Full comprehensive benefits (Health, Vision, Dental)* 401(k) with 4% match — yes, free money* Paid time off* Parental leave (maternity & paternity)* Tuition reimbursement* Pet insurance* Mental health days* On-the-job training and real career growth* FREE car washes