Assistant Site Manager

El Car Wash; Melbourne (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash in Melbourne, FL seeks an Assistant Site Manager to drive daily operations, build a high-performing team, and elevate customer experiences. You’ll lead when the Site Manager is away, coach staff in real time, and manage metrics to push performance. Prior supervisory experience and a car wash/retail background are preferred.

This hands-on role demands flexibility, strong communication, and a focus on safety and efficiency across all shifts.

Qualifications

• Reliable attendance and punctuality are essential.
• Previous supervisory or shift management experience required.
• Ability to coach and develop team members in real time.
• Capable of resolving team conflicts constructively.
• Strong operational skills: labor, scheduling, throughput.
• Customer-first mindset even under pressure.
• Ability to read daily metrics and act on them.
• Flexible evenings, weekends, and holiday availability.
• Background in car wash, QSR, retail, or hospitality is a plus.

Responsibilities

• Run daily site operations and staffing across shifts.
• Support recruiting, onboarding, and schedule planning.
• Provide real-time coaching and development for staff.
• Address conflicts promptly and constructively.
• Set service standards for fast, friendly experiences.
• Track metrics like sales, labor, and throughput; act to improve.

Skills

Reliable attendance

Supervisory experience

Coaching talent

Conflict resolution

Operations management

Customer-first mindset

Metrics literacy

Flexible availability

Industry background

Education

High school diploma

Associate or higher in Business

Job description

# Assistant Site Manager033-New Haven - Melbourne, FL 32904## OverviewPosition TypeFull TimeTravel PercentageNoneCategoryManagement## Description**Level:** Site Leadership | Hourly**Department:** Site Operations**THE ROLE**At El Car Wash, leadership is hands-on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top-tier. When the SM isn't present, you're in charge — and you don't need to be asked.**WHAT YOU'LL OWN****Run the day-to-day -** Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day.**Build a winning team -** Support recruiting, onboarding, and scheduling to create a reliable, high-performing team.**Coach and develop talent -** Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them.**Handle conflict head-on -** Address team conflict and culture issues directly and promptly. You don't let problems fester or escalate unnecessarily.**Set the service standard -** Deliver fast, friendly, and flawless experiences — every customer, every time.**Drive performance through the numbers -** Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results.**Hold the site independently -** When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation.**Keep the wash at peak performance -** Ensure equipment is operational, maintained, and ready to deliver consistent results every day.## Qualifications**WHAT YOU BRING*** Reliable attendance — you model the standard for the entire team* Proven supervisory or shift management experience — you've held a team accountable before* Strong real-time coach — you develop people, not just direct them* Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it* Operationally sharp — you manage labor, scheduling, and throughput simultaneously* Customer-first mindset even under pressure* Comfortable reading daily metrics and taking action on them* Flexible availability including evenings, weekends, and holidays* Background in car wash, QSR, retail, or hospitality is a plus* High school diploma or equivalent; Associate's or higher in Business is a plus**HOW YOU SHOW UP — ECW COMPETENCIES*** **Customer-Centric Approach —** Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.* **Problem-Solving —** Resolves operational issues, supports team problem solving, and escalates when needed.* **Team Collaboration —** Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.* **Drives Results —** Delivers site performance goals, manages daily execution, and holds team members accountable.* **Safety & Compliance —** Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.* **Job Knowledge & Technical Proficiency —** Maintains strong operational knowledge and ensures the team is trained on procedures and systems.| || --- || **Why El Car Wash** Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count. |**WHAT YOU'LL GET*** Full comprehensive benefits (Health, Vision, Dental)* 401(k) with 4% match — yes, free money* Paid time off* Parental leave (maternity & paternity)* Tuition reimbursement* Pet insurance* Mental health days* On-the-job training and real career growth* FREE car washes