Assistant Shop Manager: Fast-Paced Growth & Training

Driven Brands, Inc.; Jacksonville (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Health & retirement benefits

Paid time off

Training & career growth

Leadership path

Job summary

Take 5 Oil Change is seeking an Assistant Shop Manager for Shop#368 in Jacksonville, FL. This role supports the Shop Manager with daily operations, team development, and delivering a fast, friendly customer experience in a busy shop environment.

You’ll step in as Manager on Duty when needed, help lead a team, and participate in training and coaching to uphold Take 5 standards. Automotive experience is valued but not required, with paid training and clear career growth paths.

Qualifications

• Minimum 6 months’ customer service experience in a fast-paced service environment.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• Commitment to following and maintaining facility and safety control policies and practices.
• Reliable transportation to and from your work location.

Responsibilities

• Complete our Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Skills

Customer service

Leadership

Communication

Initiative

Safety awareness

Job description

Take 5 Oil Change is seeking an Assistant Shop Manager for Shop#368 in Jacksonville, FL. This role supports the Shop Manager with daily operations, team development, and delivering a fast, friendly customer experience in a busy shop environment.

You’ll step in as Manager on Duty when needed, help lead a team, and participate in training and coaching to uphold Take 5 standards. Automotive experience is valued but not required, with paid training and clear career growth paths.